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Terms & Conditions

Reservations will not be considered firm until a deposit has cleared our account.  
All reservations are subject to cancellation if payments are not received by the due date.
There is a service charge of $50.00 per person for airline tickets to Galapagos cancelled 29 to 7 days prior to departure. From 7 days to the day of departure, there is no refund for the airfare, park entrance fee or transit card. 

Individual bookings (1-5 passengers) for Peak & Seasonal weeks

Deposits - A deposit of $500.00 per person and $1000.00 for singles is required within five days of written confirmation to guarantee any reservation.

Final payment - Full payment is due 60 days prior to the sailing date and must be accompanied with a passenger information form.

Cancellation policy - Cancellations received up to 120 days prior to departure will be refunded in full except for a $250.00 per person service charge; 119-60 days prior to departure, the full deposit will be forfeited, 59-0 days prior to departure, the entire cruise rate is forfeited.

Small group bookings (3 or more cabins) for Peak & Seasonal weeks

Deposits & Final payment – same as above. In addition, a second deposit of $500 per person and $1000.00 for singles is due 180 days prior to departure.

Cancellation policy (3 or more cabins)                                        
Cancellations received up to 180 days prior to departure will be refunded in full except for a $250.00 per person service charge;

179-120 days prior to departure  - Can cancel 1 cabin with a penalty of $250 per person, additional cabins released are subject to penalty charge of $500.00 per person.

119-90 days prior to departure  - Can cancel 1 cabin with a penalty of $500 per person, additional cabins released are subject to a penalty of $1000.00 per person

89-60 days prior to departure – Any cancellation is subject to a penalty of $1000.00 per person.

59-0 days prior to departure – full penalty for any cancellation

CHARTER Bookings for peak & seasonal weeks

Deposits - A deposit of $10,000 is due to guarantee the charter.  A second deposit of $20,000 is due 180 days prior to departure to guarantee all cabins.  Final payment is due in full at 60 days prior to departure together with passenger information forms and cabin assignment.  All reservations are subject to cancellation if payments are not received by the due date. Reservations will not be considered firm until a deposit has cleared our account.

Full charter Cancellation policy - Cancellations received in writing up until 180 days prior to departure will be refunded in full except for $2500.00 service charge for seasonal and peak weeks.

179-150 days prior to departure, cancellation incurs penalty of 100% first deposit,

149-120 days prior to departure, cancellation incurs penalty of 100% first deposit and 50% of second deposit.

119-60 days prior to departure, cancellation incurs penalty of 100% of the first and second deposits.

59-0 days of departure cancellation incurs full penalty.

Reduction of cabins on charters - The number of cabins blocked for a particular charter can be reduced.  However, cabins must be released according to our time schedule or penalties will be applied as follows:

180+ days prior to departure  - Can release up to 5 cabins without a penalty and convert the charter to a group booking without penalties.

179-150 days prior to departure  - Can release up to 3 cabins with a penalty of $250 per person, additional cabins released are subject to penalty charge of $500 per person.

149-120 days prior to departure  - Can release up to 2 cabins with a penalty of $250 per person, 
additional cabins released are subject to penalty charge of  $500 per person.

119-90 days prior to departure  - Any cancellation is subject to a penalty of $500 per person. 

89-0 days prior to departure – full penalty for any cancellation


TERMS & CONDITIONS – HOLIDAY

Individual bookings for HOLIDAY weeks

Deposits - A deposit of $1000.00 per person ($2000 for singles) is required within five days of written confirmation to guarantee any reservation.

Final payment - Full payment is due 90 days prior to the sailing date and must be accompanied with a passenger information form.

Cancellation policy - Cancellations received up to 360 days prior to departure will be refunded in full except for a $500.00 per person service charge; 359-90 days prior to departure $1000 per person will be forfeited, 89-0 days prior to departure, the entire cruise rate is forfeited. 

Small group bookings (3 or more cabins) for HOLIDAY weeks

Deposits & Final payment – same as above. In addition, a second deposit of $1000 per person and $2000.00 for singles is due 180 days prior to departure.

Cancellation policy (3 or more cabins)   
Cancellations received up to 360 days prior to departure will be refunded in full except for a $500.00 per person service charge;

359-179 days prior to departure  - Can cancel 1 cabin with a penalty of $500 per person, additional cabins released are subject to penalty charge of $1000.00 per person.

178-90 days prior to departure  - Any cancellation is subject to a penalty of $2000.00 per person

89-0 days prior to departure – full penalty for any cancellation

CHARTER Bookings for HOLIDAY weeks

Deposits - A non-refundable deposit of $20,000 for holiday weeks is due to guarantee the charter.  A second non-refundable deposit of $40,000 is due 360 days prior to departure to guarantee all cabins.  Final payment is due in full 90 days prior to departure together with passenger information forms and cabin assignment.

Travel the Galapagos Islands as Few Others Will

Regardless of which itinerary you select, you'll be voyaging in the most comfortable and luxurious yacht operating in the Galapagos today. For more information on booking one of our premium Galapagos yacht cruises, call and speak with an agent today at 800-633-7972. We're happy to address any specific inquiries you may have, and we look forward to seeing you on one of our upcoming tours.

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